Who we are
At The Soup Place, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our services, you agree to the terms outlined below.
Information We Collect
When you interact with our website, we may collect:
Browsing Data: Information such as IP address, browser type, and pages visited to help us improve user experience.
Personal Information: Name, email address, phone number, billing/shipping address (when placing orders or filling forms).
Payment Information: Processed securely through trusted third-party payment providers (we do not store credit card details).
How We Use Your Information
We use the collected information to:
Comply with legal and regulatory requirements
Process and deliver your orders
Respond to your inquiries and provide customer support
Send you updates, promotions, or newsletters (only if you opt-in)
Improve our website, products, and services
Sharing Your Information
We respect your privacy. Your personal information will never be sold or rented to third parties. We may only share data with:
Legal Authorities: If required to comply with applicable laws or government requestsSuggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Service Providers: Payment processors, shipping partners, or IT support teams who help us run our business
Cookies & Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can choose to disable cookies in your browser settings, but some website features may not function properly.
Data Protection & Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
Your Rights
As a customer, you have the right to:
- Access and request a copy of your personal information
- Correct or update your data
- Request deletion of your information (subject to legal or contractual restrictions)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at info@thesoupplace.com.